Returns & Exchanges
At Normcore Coffee Tools, we want you to be fully satisfied with your brewing equipment. If your purchase doesn't meet your expectations, we offer a 30-day return policy for items in their original, unused condition.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Securely place the coffee tools in their original packaging, ensuring all components, manuals, and protective inserts are included to prevent damage during transit.
Ship to Our Warehouse
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Inspection and Refund
Once our technicians verify the item's condition, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing